Privacy Policy
Last updated: 2026-09-23
This policy explains what information PCE Additive collects through this website, why we collect it, and how we handle it. We have kept it short and written it in plain language.
1. Who we are
This website is operated by PCE Additive. Our registered address is Suzhou, Jiangsu, China. For any question about this policy or your data, contact us at sales@pceadditive.com.
2. What we collect
We collect only what you choose to submit through our inquiry forms:
- Your name and company name
- Your email address and phone or WhatsApp number
- Your country or region
- The product and quantity you are interested in
- The requirement you describe in the message field
We do not use tracking cookies for advertising, and we do not collect payment information through this website.
3. Why we collect it
We use this information for one purpose: to respond to your inquiry with a quotation, technical documentation and a product recommendation. We may also contact you about your order or about technical matters relating to products you have purchased.
We do not sell, rent or trade your information to third parties, and we do not add you to marketing lists without your consent.
4. How long we keep it
Inquiry records are retained for as long as needed to serve you, and thereafter for the period required by applicable accounting and commercial law. You may ask us to delete your inquiry data at any time — see section 6.
5. Who we share it with
We share information only where necessary to fulfil your request:
- Freight forwarders and couriers, where a sample or order needs to be shipped to you.
- Third-party testing laboratories such as SGS or BV, only if you request independent test reports.
- Service providers who host this website or process form submissions on our behalf, under confidentiality obligations.
We do not transfer your information to any other party.
6. Your rights
You may ask us at any time to:
- Tell you what information we hold about you
- Correct anything inaccurate
- Delete your information
- Stop contacting you
Send your request to sales@pceadditive.com and we will respond within 30 days.
7. Cookies
This website uses only the cookies necessary for it to function correctly. We do not use advertising or cross-site tracking cookies. If we introduce analytics in future, this policy will be updated before that happens.
8. Security
This website is served over HTTPS with a valid TLS certificate. Inquiry form submissions are transmitted encrypted. Access to inquiry data is restricted to the staff who need it to respond to you.
9. Changes to this policy
If we change this policy we will update the date at the top of this page. Material changes affecting how we use your information will be notified to anyone with an active inquiry.
10. Contact
Questions about this policy, or about how we handle your information, should be sent to sales@pceadditive.com or by post to Suzhou, Jiangsu, China.